Effective social debt Collection | Improve results & retain customers

75% fewer summonses

More payments. Fewer legal proceedings. Lower costs. Our personalized debt collection approach has proven to be effective. On average, 10% more is paid, while the number of summonses decreases by 75%. That means lower legal costs, a more efficient debt collection process, and better results for your organization.

40% higher customer retention

A late payment doesn’t have to mean losing a customer. By approaching people with respect and understanding, we not only recover the payment but often restore the customer relationship as well. Our personalized approach leads, on average, to 40% higher customer retention and helps customers move forward in a financially stronger position.

Social Impact

A payment is only truly successful if it helps someone improve their financial situation. Our personalized approach helps people regain control of their finances. Together, we prevent new debt and create a lasting social impact.

Why now?

Now more than ever, it’s important to take a major step forward in the area of socially responsible debt collection. We need to join forces. The sooner help is provided, the greater the chance that the problem won’t escalate. Collaboration between public and private sectors is essential to making this help a reality.

Everything you need to know about social debt collection

Photos by faircasso

The Faircasso Effect at Greenchoice

"For me, it’s unthinkable not to use socially responsible debt collection. Greenchoice does everything it can to avoid disconnecting customers. Faircasso helps us with this by conducting visits to customers with outstanding balances. This results in fewer disconnections, greater local visibility for our brand, and more satisfied customers."

Wouter Joosten, Credit Manager at Greenchoice

Wouter Joosten